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Courses

Registration Information
 

Discounted cost for League affiliated credit unions is $125 for each new student, or $135 for non-affiliated members. Includes Course material. Scholarships are available. Make Checks payable to FSCJ CU Advisory Committee.

Dropping or withdrawing from a class must be done officially with FSCJ.

All classes are held at FSCJ's Kent Campus. Classes meet from 6:30 p.m. until 9:00 p.m. once a week for 10 weeks.

*Required Courses

CWK 0027 Fundamentals of Member Services*

  • Endorsements & Identification

  • Member Relations

  • Regulations

  • Telephone Techniques

  • Security Fraud

  • Cross Selling

  • Teller Professionalism

CWK 0028 Foundations & Structures of Credit Unions*

History and philosophy of credit unions from beginnings in Germany to the present; structure and organization of credit unions.

CWK 0029 Consumer Lending

  • Interviewing Techniques

  • Types of Notes

  • Evaluating Loan Applications

  • Regulations

  • Use of Credit Bureau

  • Other Securities

CWK 0030 Financial Counseling

Students will gain skills in personal financial counseling. Such skills will include interviewing, listening techniques, and problem solving. Instruction will also be provided in personal and family budgeting, debt management, dealing with creditors, developing a savings plan, and referral sources.

CWK 0031 Human Behavior*

A study of human behavior, psychology and human relations; understanding interests and desires of individuals; matters of personal and group adjustments; understanding ourselves; understanding credit union members.

CWK 0032 Credit Union Math*

Students will learn about various credit union and personal math scenarios including the following:

  • Decimals and Percentages

  • Deposit Related Calcuations

  • Loan Related Calculations

  • Annualizing Data

  • Pro-Rated Calculations

  • Personal Finance and Budgeting Calculations

  • Credit Uinion Ratios

CWK 0033 Credit Union Accounting

Course traces the accounting of funds received in the credit union from simple receipts and disbursements, to journal and cash record, to general ledger and the making of financial reports. Students will develop an understanding of the figures compiled.

CWK 0034 Collection Techniques 

  • Organizing a Collection Unit

  • Skip Tracing

  • Member Relations: Developing a System for Follow Up

  • Repossessions

  • Financial Counseling

  • Phone Collections

  • Bankruptcy

  • Legal Aspects of Collection

  • Refinancing Loan Balance

CWK 0035 Mortgage Lending

This course will provide a basic introduction to the fundamentals of sound mortgage lending for credit unions, to include philosophy and the processing procedures required to administer a mortgage lending program in a credit union environment

CWK 0036 Financial Management

  • Introduction to Finance

  • Financial Statements

  • Financial Analysis

  • Budget Planning

  • Capitalization

  • Asset-Liability Management

  • Risk Management

  • Cash and Liquidity Mangement

CWK 0037 Credit Union Marketing

In this customized course, students will gain knowledge of the role marketing plays within an organization. Topics addressed will include what is “Marketing,” product mix, the marketing environment today and tomorrow, and market segmentation. Also included will be the market and member research, marketing mix, developing sales and service qualiy, marketing plan, advertising tools, marketing budget, and elements of a campaign.

CWK 0038 Effective Writing  

This is a customized course in writing designed to teach students the requisite skills to edit their own writing for both style and content. These skills include five principles of editing as well as using style and organization for a purpose. Students will have class time experience in writing effective memos and letters.

TBD  Personal Finance  

Introduction to Financial Management

  • Risk Management

  • Cash Management

  • Investment Concepts

  • Tax Management

  • Retirement Planning

  • Estate Planning