
CUEP INSTRUCTORS

Consumer Lending
Ryan Derr
Ryan has worked for VyStar Credit Union for over 9 years. As a Training Specialist for new employees, Ryan has the privilege of working with new hires throughout their orientation and teller onboarding training, with a focus on consumer lending.
Credit has an impact on everyday life, and Ryan enjoys having the opportunity to teach and explain these lending topics further. As an introduction to Lending, this class focuses on credit and various other topics such as types of credit, lending regulations, and reviewing credit reports.
Ryan graduated from the University of South Florida in 2013 with a bachelor’s degree in Psychology. Throughout his career he has held various positions within the credit union, with Lending and Training being the most prominent.

Human Behavior
Lydia Hancik, PMP
With a commitment to excellence and a passion for people; driven by these core values, Lydia is a strong proponent of the "People Helping People" credit union philosophy.
She a PMO Project Manager for UNIFY Financial Credit Union and holds a Project Management Professional (PMP) certification from the Project Management Institute. She has held a variety of titles in both member-facing and support roles and is involved with the NEFL Credit Union community. Lydia also serves as Chair of the Credit Union Education Program.
Every day we interact with other people: members, coworkers, and managers just to name a few. Understanding personality types, learning styles, and emotional intelligence not only allows us to learn more about ourselves but helps us to better interact with those around us. Together in the Human Behavior class we will explore these concepts and find ways to apply it outside of the classroom.

Credit Union Math
Laneia McCrea
Laneia is the Executive Assistant to the Chief Internal Auditor at VyStar Credit Union. She previously worked in the C Suite, Lending, Branch Operations, Human Resources, Training and Collections at 121 Financial, RadiFi, Community First and Coastline.
Laneia graduated from JU and UNF (BS Degree Accounting; MBA). She is a Certified Project Manager and was previously a Certified Credit Union Financial Counselor.
Exceeding expectations and serving others are her passions. Her goal is to provide a fun way to learn credit union math and see how it applies to work roles and everyday personal financial lives.

Mortgage Lending
Lisa Wiley
Lisa has been in the Mortgage Industry for over 20 years and has experience in every stage of the mortgage process.
Throughout her career, she has had the opportunity to develop and implement many exciting programs to benefit members, including “No Closing Cost’’ program which has been extremely successful.
Lisa believes strongly in the Credit Union movement and is always promoting the Credit Union philosophy of “people helping people.”

Personal Finance
Ashleigh Robinson
Ashleigh is the Digital Marketing Manager for First Florida Credit Union. She is responsible for First Florida’s digital communications, marketing platforms, and strategy. She is committed to financial literacy for all and has delivered financial education presentations for more than 5,000 youth and adults during her tenure. She also regularly represents the credit union on the local news delivering financial tips and information.
Ashleigh holds a Bachelor’s Degree in Psychology from the University of North Florida and a Master’s Certificate in Nonprofit Executive Leadership and Management from the University of Florida. She is a proud graduate of CUEP and was recognized by LSCU as the 2022 Young Professional of the Year.
Personal finance will be an introduction to the 5 primary areas that make up the topic: Income, Expenses, Savings, Investing, and Protection. Even as credit union employees, there will be something new to learn that you can share with your members or apply to your future financial success.

Financial Management
John Hirabayashi
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Fundamentals of Member Service
Karen Bernstein
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Collection Techniques
Colleen Stubbs
Colleen Stubbs is the AVP of Member Solutions at Vystar Credit Union. She has over 15 years of experience in the Credit Union industry and has worked in Operations, Lending and Collections.
Colleen holds a BA Degree in Business Communications and is a CUNA certified financial counselor and a CUNA Council Mentor. She believes wholeheartedly that Collections is not just about collecting payments, it is building relationships with our members and providing them with the tools they need to improve their financial wellbeing.

Business Lending
Foundations and Structures of Credit Unions
Tillery Durbin
Tillery has worked in the credit union industry since 2013 and is currently a Commercial Lender for VyStar Credit Union. In her position she helps business owners in the North Florida market with commercial banking and lending needs. She previously worked as the Assistant Vice President of Business Lending for 121 Financial Credit Union.
She graduated from the University of North Florida with a BA in Elementary Education and has a passion for teaching (just not children). Tillery has 2 certifications from CUNA, CUBLP (Credit Union Business Lending Professional) and CCUE (Certified Credit Union Executive).
Her passion for education feeds into her daily life educating members and business owners helping their achieve their financial goals and is an advocate for promoting credit unions and the philosophy of “people helping people”.

Credit Union Accounting
Tara Summers
With over 25 years of experience in accounting, Tara has served as the Accounting Manager at First Florida Credit Union since 2012. She enjoys the challenges of the accounting process and recognizes the importance of maintaining accurate financial records. Tara is passionate about teaching others the skills of accounting and the significance of accuracy in financial reporting.
She earned her BA in Accounting from the State University of New York, Utica/Rome.