Our Instructors


Foundation & Structure of CUs 

Mary Svoboda 

Mary Svoboda has spent more than 30 years working for the credit union industry: holding positions in operations, marketing and training at three different credit unions across the nation.  She is currently the Chief Lending Officer/Chief Operating Officer at JAX Federal Credit Union. 

Mary is passionate about the credit union movement and has taught the CUEP flagstone course “Foundation & Structure of Credit Unions” since 2004.  Mary earned her bachelor’s degree from Governors State University in Illinois and her MBA from Georgia College & State University.   

In 2002, she graduated from the University Of Wisconsin’s CUNA Management School.  She also serves the movement as the Chair for Credit Union Education Program.

Elizabeth Schamp.png

Consumer Lending 

Elizabeth Schamp

Elizabeth Schamp currently works for VyStar Credit Union going on 20 years. She is a Training Specialist whose primary focus is teaching Consumer Lending classes and assists as needed in their training department.

She has been teaching the Consumer Lending course at FSCJ for the CUEP for 12 years. The class is an introduction to lending and following topics are discussed: types of credit, reading credit bureaus, analyzing credit bureaus and lending regulations.

There is a lot to learn to in this class, but she guarantees to make it fun and interesting.

Lydia Wix.jpg

Human Behavior 

Lydia Hancik 

With a commitment to excellence and a passion for people; driven by these core values, Lydia is a strong proponent of the "People Helping People" credit union philosophy.


She is currently the Assistant Vice President of Projects, Methods & Procedures for University Credit Union. She has held a variety of titles in both member-facing and support roles and is very involved with the NEFL Credit Union community. Lydia also serves as Chair of the Credit Union Education Program.


Every day we interact with other people: members, coworkers, and managers just to name a few. Understanding personality types, learning styles, and emotional intelligence not only allows us to learn more about ourselves but helps us to better interact with those around us.


Together in the Human Behavior class we will explore these concepts and find ways to apply it outside of the classroom.

Laneia Photo.jpg

Credit Union Math 

Laneia McCrea 

Laneia is the Administrative Assistant to Information Systems, Finance/Accounting, and Lending at 121 Financial Credit Union. She's previously worked in Training, Lending, Collections, Branch Operations, and Human Resources at Jax Federal, Community First and Coastline. 

Laneia graduated from Jacksonville University and the University of North Florida with a BS Degree in Accounting and an MBA. She also holds her certifications in project management and credit union financial counseling. 

Learning is her passion. Her goal is to provide a fun and easy approach to allow students to strengthen their understanding of how they use math in their credit union roles, as well as their personal financial lives. 

Wiley, Lisa_edited.jpg

Mortgage Lending 

Lisa Wiley 

Lisa has been in the Mortgage Industry for over 20 years and has experience in every stage of the mortgage process.

Throughout her career, she has had the opportunity to develop and implement many exciting programs to benefit members, including “No Closing Cost’’ program which has been extremely successful.


Lisa believes strongly in the Credit Union movement and is always promoting the Credit Union philosophy of “people helping people.”

Ashleigh Robinson.jpeg

Personal Finance 

Ashleigh Robinson

Ashleigh is the Community Relations and Member Development Manager for First Florida Credit Union.  She is responsible for First Florida’s financial literacy and education initiatives throughout the state and also regularly represents the credit union on the local news delivering financial tips and information.


Ashleigh holds a Bachelor’s Degree in Psychology from the University of North Florida and a Master’s Certificate in Nonprofit Executive Leadership and Management from the University of Florida. She is also a proud graduate of CUEP.


Personal finance will be an introduction to the 5 primary areas that make up the topic: Income, Expenses, Savings, Investing, and Protection. Even as credit union employees, there will be something new to learn that you can share with your members or apply to your future financial success.

John H Instructor.png

Financial Management 

John Hirabayashi

Check back for more information. 


Fundamentals of Member Service 

Karen Bernstein

Check back for more information. 

Janet Hunnicutt_edited.png

Collection Techniques

Janet Hunnicutt 

Check back for more information. 

Amanda Crawford_edited_edited.png

Credit Union Marketing 

Amanda Crawford 

Check back for more information. 

Victoria G 2.jpg

Effective Writing

Victoria Gray 

Victoria is a Training and Development Specialist at Community First Credit Union. She has over 10 years of experience in the Financial Industry and has spent the majority of her career in credit unions. 


Victoria has held many positions in the industry, holds a degree from FSCJ, numerous certifications, and is currently focused on the training and development of branch member service representatives at Community First. She is the Secretary for the CUEP Advisory Committee and has served on the committee for 5 years. She is focused on the continued education of those in the credit union industry. 

Victoria has a passion for the Credit Union Movement and is committed to doing her part to see its continued success. 

Blank Photo.png

Financial Counseling

Kenyon Sutton

Check back for more information.